YOUR PRIVACY
MATTERS
AT SKATERMODSXL, WE ARE COMMITTED TO PROTECTING YOUR PRIVACY AND
ENSURING THE SECURITY OF YOUR PERSONAL INFORMATION. THIS PRIVACY
POLICY EXPLAINS HOW WE COLLECT, USE, STORE, AND PROTECT YOUR DATA
WHEN YOU USE OUR SKATING MARKETPLACE AND SERVICES.
INFORMATION
WE COLLECT
PERSONAL INFORMATION
WHEN YOU CREATE AN ACCOUNT OR MAKE A PURCHASE, WE COLLECT:
-
ACCOUNT INFORMATION: USERNAME, EMAIL ADDRESS,
PASSWORD (ENCRYPTED)
-
PROFILE DATA: DISPLAY NAME, AVATAR, SKATING
PREFERENCES
-
CONTACT DETAILS: EMAIL ADDRESS FOR
COMMUNICATIONS AND SUPPORT
-
PAYMENT INFORMATION: BILLING ADDRESS, PAYMENT
METHOD DETAILS (PROCESSED SECURELY BY OUR PAYMENT PARTNERS)
SKATING DATA
TO ENHANCE YOUR SKATING EXPERIENCE, WE COLLECT:
-
STEAM INTEGRATION: STEAM ID, PUBLIC PROFILE
INFORMATION, GAME LIBRARY (WITH YOUR CONSENT)
-
PURCHASE HISTORY: MODS BOUGHT, TRANSACTION
DATES, PAYMENT AMOUNTS
-
INVENTORY DATA: MODS OWNED, DOWNLOAD HISTORY,
ITEM PREFERENCES
-
USAGE STATISTICS: TIME SPENT ON SITE, PAGES
VISITED, FEATURES USED
TECHNICAL INFORMATION
WE AUTOMATICALLY COLLECT CERTAIN TECHNICAL DATA:
-
DEVICE INFORMATION: BROWSER TYPE, OPERATING
SYSTEM, DEVICE MODEL
-
CONNECTION DATA: IP ADDRESS, INTERNET SERVICE
PROVIDER, CONNECTION SPEED
-
WEBSITE ANALYTICS: PAGE VIEWS, CLICK PATTERNS,
SESSION DURATION
-
COOKIES & TRACKING: AS DESCRIBED IN OUR
COOKIE POLICY
HOW WE USE
YOUR INFO
🛒 SERVICE PROVISION
- PROCESS YOUR ORDERS AND DELIVER DIGITAL MODS
- MANAGE YOUR ACCOUNT AND PROVIDE CUSTOMER SUPPORT
- ENABLE SECURE PAYMENTS AND PREVENT FRAUD
- FACILITATE MOD DOWNLOADS AND MARKETPLACE TRANSACTIONS
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PERSONALIZATION & IMPROVEMENT
- RECOMMEND MODS AND CONTENT BASED ON YOUR PREFERENCES
- CUSTOMIZE YOUR BROWSING EXPERIENCE
- ANALYZE USAGE PATTERNS TO IMPROVE OUR SERVICES
- DEVELOP NEW FEATURES AND SKATING TOOLS
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COMMUNICATION
- SEND ORDER CONFIRMATIONS AND DELIVERY NOTIFICATIONS
- PROVIDE CUSTOMER SUPPORT AND RESPOND TO INQUIRIES
- SHARE IMPORTANT UPDATES ABOUT OUR SERVICES
- SEND MARKETING COMMUNICATIONS (WITH YOUR CONSENT)
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SECURITY & LEGAL
- PROTECT AGAINST FRAUD, ABUSE, AND SECURITY THREATS
- COMPLY WITH LEGAL OBLIGATIONS AND REGULATIONS
- ENFORCE OUR TERMS OF SERVICE AND COMMUNITY GUIDELINES
- RESOLVE DISPUTES AND INVESTIGATE VIOLATIONS
INFORMATION
SHARING
WE RESPECT YOUR PRIVACY AND ONLY SHARE YOUR INFORMATION IN
SPECIFIC CIRCUMSTANCES:
SERVICE PROVIDERS
WE WORK WITH TRUSTED THIRD-PARTY PROVIDERS WHO HELP US OPERATE OUR
SERVICES:
-
CLOUD SERVICES: AWS, GOOGLE CLOUD FOR SECURE
DATA STORAGE
-
ANALYTICS: GOOGLE ANALYTICS FOR WEBSITE
PERFORMANCE INSIGHTS
-
CUSTOMER SUPPORT: HELP DESK SOFTWARE FOR
EFFICIENT SUPPORT
LEGAL REQUIREMENTS
WE MAY DISCLOSE YOUR INFORMATION WHEN REQUIRED BY LAW OR TO:
-
COMPLY WITH LEGAL PROCESSES, COURT ORDERS, OR GOVERNMENT
REQUESTS
- PROTECT OUR RIGHTS, PROPERTY, OR SAFETY
- INVESTIGATE FRAUD OR SECURITY INCIDENTS
- ENFORCE OUR TERMS OF SERVICE
DATA
SECURITY
WE IMPLEMENT COMPREHENSIVE SECURITY MEASURES TO PROTECT YOUR
PERSONAL INFORMATION:
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ENCRYPTION
ALL SENSITIVE DATA IS ENCRYPTED USING INDUSTRY-STANDARD
AES-256 ENCRYPTION BOTH IN TRANSIT AND AT REST.
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SECURE INFRASTRUCTURE
OUR SERVERS ARE HOSTED IN SECURE DATA CENTERS WITH 24/7
MONITORING, FIREWALLS, AND INTRUSION DETECTION SYSTEMS.
👥 ACCESS CONTROLS
EMPLOYEE ACCESS TO PERSONAL DATA IS STRICTLY LIMITED AND
MONITORED, WITH REGULAR SECURITY TRAINING AND BACKGROUND
CHECKS.
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REGULAR AUDITS
WE CONDUCT REGULAR SECURITY AUDITS AND PENETRATION TESTING TO
IDENTIFY AND ADDRESS POTENTIAL VULNERABILITIES.
YOUR
RIGHTS
YOU HAVE SEVERAL RIGHTS REGARDING YOUR PERSONAL DATA:
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ACCESS
REQUEST A COPY OF ALL PERSONAL DATA WE HOLD ABOUT YOU
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CORRECTION
UPDATE OR CORRECT INACCURATE PERSONAL INFORMATION
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DELETION
REQUEST DELETION OF YOUR PERSONAL DATA (SUBJECT TO LEGAL
REQUIREMENTS)
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PORTABILITY
EXPORT YOUR DATA IN A MACHINE-READABLE FORMAT
HOW TO EXERCISE YOUR RIGHTS
TO EXERCISE ANY OF THESE RIGHTS, CONTACT US AT:
WE WILL RESPOND TO YOUR REQUEST WITHIN 30 DAYS AND MAY REQUIRE
IDENTITY VERIFICATION FOR SECURITY PURPOSES.
